What is TribePad?

TribePad is an Applicant Tracking or Candidate Management System that helps to simplify the recruitment process. The recruitment technology offers talent acquisition tools, along with applicant tracking, management and candidate engagement throughout the entire process. TribePad aims to make recruiting more efficient and more fun, decreasing the time it takes to hire a candidate and to ensure that a company is hiring the right employee for the position.

What browsers does TribePad support?

TribePad will work on any browser that is standards-compliant. We test new features on the current and the second most recent version of Internet Explorer, Chrome, Firefox, Safari and Opera. We don’t test new features on other previous desktop browsers, however core ATS recruiter tools are known to work on previous versions, including Internet Explorer 8.  In fact, our fundamental features were built when Internet Explorer 8 and Internet Explorer 7 were the most popular browsers.

We also test on standards compliant mobile/tablet browsers.

Note that viewing and using web pages across the internet using older browsers significantly reduces the security of your computer and your company/home network. The original suppliers of older browsers also agree with us and many browser authors, including Microsoft, will no longer support older versions of their own browser.

Therefore, we strongly urge and encourage people to always upgrade to the most recent and most secure standards-compliant browser version.

Which languages does TribePad support?

TribePad’s recruitment technology supports 37 languages including RTL (Right-to-left) which was launched in 2012. See below some of the languages that we support.

  • Deutsch
  • English (British)
  • Español
  • Français
  • Čeština
  • عربية (Arabic)
  • Nederlands
  • English (American)
  • Polski
  • ברית (Hebrew)
  • Português (Brasil)
  • 简体中文 (Chinese Simplified)
  • 繁體中文 (Chinese Traditional)
  • Welsh
  • Thai (coming soon)

What kind of support and training can I expect to receive during the implementation process and after we go live with the system?

We’re here for you. If you’re having problems using our software, it’s the software’s problem, not yours.

When the service goes live, we’ll provide training manuals, Webex’s, videos, and support. You can come to our Sheffield office at any time with a couple of days notice. We’ll even buy you lunch if you visit on a Wednesday.

We’ll never charge you for training, if you need help we’re here. We’ll dedicate an Account Manager who helps you with the transition process and aids you with any issues you may find.

Once you are fully up and running, we have a support line (+44 [0] 114 312 21 10) and contact email (support@tribepad.com). You will be greeted by our friendly support team who aim to contact you back within the hour. They’ll be able to guide you with any queries you may have.

Can all of my existing CVs and candidate/employee data be migrated to TribePad?

Yes, TribePad can assist with migrating existing data such as employee information, CVs and profiles when requested prior to going live and an additional cost maybe associated with this.

I have further questions about TribePad before I choose you for my recruitment software needs. Who can I speak with to have these queries answered?

You can call on of our experts on + 44 (0) 114 312 2110. Alternatively fill in our contact form and we will contact you within 24 hours, or e-mail us at hello@tribepad.com

Is my data safe?

All our data centre are ISO27001 Certified. We have independent penetration testing quarterly and some of our clients also do their own penetration testing against the platform. We use industry standard AES256 encryption and have carrier class networking equipment by Juniper, Cisco & Dell.

Does TribePad charge per user, or does it allow unlimited users?

We don’t penalise for success as your business grows, we are here to help. We provide a banded price so you are not paying a per user licence fee.

Are you US/EU Safe Harbour Compliant?

TribePad are US/EU Safe Harbour Compliant.

Why should I do business with TribePad?

TribePad are a small business located within Sheffield, South Yorkshire. The business and all our of employees are passionate about what we do. We understand that it’s our clients who make the business, and that why we will always go that extra mile for them.

What will the transition to the recruitment platform be like once all of the data is fully migrated over?

TribePad will ensure that you’ll need adequate time to test the configurations made to the TribePad recruitment platform. This will be prior to the system going live, and will enable you to ensure that the recruitment technology reflects your requirements accurately. Once the system is live, we will provide training to ensure that you and your team are up and running as soon as possible.

Is the system reliable? Is there any downtime?

TribePad aims to not just meet, but exceed the service, delivery and performance expectations of our clients. TribePad has a proven track record with millions of users, and is being used in over 198 geographical locations across the globe. The only locations that we don’t currently have candidates applying from is North Korea and Vatican City.
TribePad are highly reliable within the industry, offering a fast and responsive platform available to recruiters and HR professionals alike.

Can TribePad support my needs in the long term? How does TribePad’s software account for any future growth?

TribePad is highly adaptable, flexible and scalable to accommodate growth and changes in your business. TribePad have the ability to accommodate customers of all sizes, from different industries as they grow and move forward with their business.