15% reduction of agency spend
Find out how Serco reduced recruitment agency spend
“Our Account Manager is brilliant. He has in-depth system knowledge to guide us effectively and maximise our capability. We’re continually discussing new ideas and system improvements”
To improve recruitment, Serco needed a recruitment platform that would improve the candidate experience, manage large numbers of applications and help with proactively sourcing talent.
Candidates previously reported issues when searching and applying for vacancies including the visibility of jobs. In addition to this, the lack of social integration amongst other things, made the application process difficult.
Serco also reported on the following challenges pre-TribePad:
Serco decided to partner with TribePad to tackle the issues above, but to also to help improve the overall recruitment process and reduce agency spend. They were able to use TribePad’s recruitment software as a solution for these problems. These included features such as:
Can now track return on investment
Serco is a British outsourcing company operating in public and private transport and traffic control, aviation, military weapons, detention centres, call centres, prisons and schools on behalf of its customers. They have over 60,000 employees worldwide.
“Serco makes a difference to the lives of millions of people around the world.
Our customers are national and local governments and leading companies. We have more than 50 years’ experience of helping them to achieve their goals.
By focusing on the needs of the people they serve, we enable our customers to deliver better outcomes. Our frontline delivery involves us in vital areas of public life, including providing safe transport, finding sustainable jobs for the long-term unemployed, helping patients recover more quickly, improving the local environment, rehabilitating offenders, protecting borders and supporting the armed forces.
We also manage crucial business processes for both public and private sector organisations. This frees them to focus on their core operations, while delivering tangible benefits to their customers – from faster mortgage approvals to better online shopping.”