Support

Unbeatable software support and training

We’ve created a culture of opportunity at TribePad, where customers are the top priority for our team.

Our customers tell us that our personal approach to customer support makes us stand out. By building a passionate, personable and dedicated team, we believe our support and service is second to none.

You’ll be looked after by one of our Account Managers and assigned a Service Delivery Lead to drive constant improvements as your business evolves.

You can contact our UK-based Support team by live chat, telephone or email. We support customers all over the world, round the clock. We promise you fantastic customer support and service, which is why we’ve delivered 94% customer satisfaction in the past 12 months.

We’ll keep you updated on our new features, hints and tips, news and events through our monthly newsletter, helping you get the most from TribePad. Our customers shape the future of TribePad, so we’ll send you invitations to industry events and our customer forum, where you can share your knowledge and help shape our service roadmap.

We like to ensure you can use our recruitment software to the fullest. We offer free webinar’s bookable via EventBrite, plus access to the support manual and FAQs. Furthermore, we offer free training when you come to our Sheffield offices.

TribePad Support